How do I contact if I have problemsduring an order?
Chat Support

For anything related to the order you are currently making, you can contact Support Chat.

Eg: The client asks to cancel the order, your wheel has been punctured and you cannot continue with the order, the Partner is closed, etc …

How do I contact if I have problems after an order?
Email

For general questions and complaints, you can send an email to glovers@glovoapp.com.

Eg: There is an error in the invoice, there is an error in the calculation of the km or waiting time in an order, questions about the operation of Glovo, etc …

ATTENTION IN THE OFFICE

For more complex issues or that you have not been able to solve by email. To save you time, we recommend you always try to solve your doubts / problems by email, and only visit the offices if your case could not be solved by email. You can find the address of your city office here.