How do I contact if I have problemsduring an order?
Chat Support

For anything related to the order you are currently making, you can contact Support Chat.

Eg: The client asks to cancel the order, your wheel has been punctured and you cannot continue with the order, the Partner is closed, etc …

How do I contact if I have problems after an order?

For general questions and complaints, you can send an email to

Eg: There is an error in the invoice, there is an error in the calculation of the km or waiting time in an order, questions about the operation of Glovo, etc …


For more complex issues or that you have not been able to solve by email. To save you time, we recommend you always try to solve your doubts / problems by email, and only visit the offices if your case could not be solved by email. You can find the address of your city office here.

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